Terms and Conditions

1. Acceptance of Terms
Welcome to Aurora Studios! By accessing or using our website, located at [Website address will go here], and engaging our video production services, you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("Client" or "you") and Aurora Studios, a video production company located at 123 Pike Street, Suite 400, Seattle, WA 98101, owned and operated by Sarah Chen. If you do not agree to these Terms, you are not authorized to use our services or access our website.
Aurora Studios reserves the right to modify these Terms at any time without prior notice. Your continued use of our services following any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates. We will indicate the date of the last revision at the top of this page.
2. Service Usage
Aurora Studios provides professional video production services, including but not limited to commercial video production, documentary video production, corporate video production, and event coverage. The specific scope and details of each project will be outlined in a separate project agreement or contract ("Project Agreement") between Aurora Studios and the Client. All services are subject to availability and the terms specified in the Project Agreement.
2.1 Project Agreements: Each project undertaken by Aurora Studios will be governed by a specific Project Agreement. This agreement will detail the scope of work, timelines, deliverables, payment terms, and any other project-specific conditions. The Project Agreement will be considered an addendum to these Terms and Conditions, and in the event of any conflict between the two, the Project Agreement will prevail.
2.2 Client Responsibilities: The Client agrees to provide Aurora Studios with all necessary information, materials, and approvals required to complete the project in a timely manner. The Client is responsible for ensuring that all materials provided to Aurora Studios do not infringe on any third-party rights, including copyright, trademark, or privacy rights. The Client also agrees to adhere to the agreed-upon timelines and provide prompt feedback to ensure the successful completion of the project.
2.3 Payment Terms: Payment terms will be outlined in the Project Agreement. Typically, Aurora Studios requires a deposit before commencing work, with subsequent payments due upon completion of specific milestones or deliverables. Late payments may be subject to interest charges as specified in the Project Agreement. Aurora Studios reserves the right to suspend or terminate services in the event of non-payment.
2.4 Project Changes: Any changes to the scope of work or deliverables after the Project Agreement has been signed may result in additional charges and adjustments to the project timeline. All changes must be agreed upon in writing by both Aurora Studios and the Client.
2.5 Cancellation Policy: If the Client cancels a project after the Project Agreement has been signed, the Client may be subject to cancellation fees to cover costs incurred by Aurora Studios. The cancellation fee will be determined based on the stage of the project and the resources already committed. Specific cancellation terms will be detailed in the Project Agreement.
2.6 Usage Restrictions: Clients are expected to use Aurora Studios’ services responsibly and lawfully. This includes refraining from using the produced videos for any illegal, harmful, or unethical purposes. Aurora Studios reserves the right to refuse service or terminate a project if it believes the client’s intended use is inappropriate.
2.7 Communication: Open and timely communication is crucial for a successful project. Clients are encouraged to maintain regular contact with their project manager at Aurora Studios to discuss progress, address concerns, and provide feedback. Clear and prompt responses to queries are highly appreciated to keep the project on track.
3. Intellectual Property
3.1 Ownership: Unless otherwise agreed upon in the Project Agreement, Aurora Studios retains ownership of all original video footage, audio recordings, graphics, and other materials created during the production process ("Production Materials"). Upon full payment for the project, the Client will typically be granted a license to use the final video product for the purposes outlined in the Project Agreement. The Client will not own the underlying Production Materials unless specifically negotiated and agreed upon in writing.
3.2 Usage Rights: The scope of the Client's license to use the final video product will be defined in the Project Agreement. This may include restrictions on usage in certain geographic regions, media channels, or time periods. The Client agrees to comply with all usage restrictions specified in the Project Agreement.
3.3 Third-Party Materials: Aurora Studios may incorporate third-party materials, such as music, stock footage, or graphics, into the final video product. Aurora Studios will obtain the necessary licenses and permissions for these materials. The Client agrees to comply with the terms of any third-party licenses.
3.4 Client-Provided Materials: The Client warrants that it owns or has the necessary rights to use any materials provided to Aurora Studios for incorporation into the video product. The Client agrees to indemnify and hold Aurora Studios harmless from any claims arising from the use of Client-provided materials.
3.5 Portfolio Use: Aurora Studios reserves the right to use the final video product for promotional purposes, including displaying it on our website, social media channels, and in our portfolio. If the Client prefers that the video not be used for promotional purposes, this must be explicitly stated in the Project Agreement.
3.6 Moral Rights: To the fullest extent permitted by law, the Client waives any moral rights they may have in the final video product. This includes the right to be identified as the author of the work and the right to object to any derogatory treatment of the work.
3.7 Data Security: Aurora Studios is committed to protecting the Client’s data and intellectual property. We implement industry-standard security measures to safeguard all materials provided to us. However, the Client is responsible for backing up their original materials and should be aware that no system is entirely foolproof.
4. Limitation of Liability
To the fullest extent permitted by applicable law, Aurora Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties; or (c) unauthorized access, use, or alteration of your transmissions or content.
5. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Seattle, Washington.
6. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Aurora Studios
123 Pike Street, Suite 400
Seattle, WA 98101
Email:
info@aurorastudios.com
Phone:
(206) 555-1212